Information for NDIS participants


UNREGISTERED NDIS PROVIDERS
Savvy Counselling & Consulting is classified as an unregistered NDIS Provider.
Who can engage an unregistered NDIS provider?
NDIS participants whose plan is self-managed or plan managed can use unregistered NDIS providers in most circumstances.
A ‘self-managed plan’ is where an NDIS participant or their plan nominee engages NDIS supports and services themselves. A ‘plan managed plan’ is where an NDIS participant engages a registered NDIS provider to provide plan management services.
NDIS participant whose plan is self-managed or plan managed must only use registered NDIS providers for the following supports or services:
specialist disability accommodationsupports or services during which there is or is likely to be a need to use a regulated restrictive practicespecialist behaviour supports that involve undertaking behaviour support assessment of the participant or developing a behaviour support plan for the participant.
UNREGISTERED PROVIDER OBLIGATIONS
NDIS CODE OF CONDUCT
All registered and unregistered NDIS providers and their workers are required to comply with the NDIS Code of Conduct. There are guidelines available to help both NDIS providers and workers understand their obligations under the NDIS Code of Conduct.
Self-managed participants and registered plan managers can make unregistered providers and their workers aware of their obligations under the NDIS Code of Conduct.
COMPLAINTS MANAGEMENT
Unregistered providers must be able to effectively manage complaints that may concern the quality and safety of supports and services being provided.
The NDIS Commission can support people to make a complaint directly to a registered or unregistered NDIS provider.
Anyone who is the subject of a complaint has the right to fair treatment. This includes informing a person about a complaint and providing them with a reasonable opportunity to respond to any allegations and proposed action.
WORKER SCREENING
Self-managed NDIS participants can individually decide if they require workers of unregistered NDIS providers who provide supports and services to them to undertake an NDIS Worker Screening Check.